Retailers Faq's

Can you repair other companies energisers?
How fast is your delivery?
How much is delivery?
Do you ever run out of certain lines?
Am I tied to supplying Forcefield products?
Does your product range alter throughout the year?
A 3 year guarantee - what's the catch?

Can you repair other companies energisers?

Yes, if you have an energiser that was made by another supplier that needs repaired then our technicians can inspect it and replace any faulty circuitry in most cases. In some circumstances for older energizers some components may be obsolete and no longer produced and it may not be possible to repair these energisers. Some electric fencing suppliers will only provide a service for their own goods but our well established technical dept are skilled in all energisers. This means that you can still provide a service to your customers who have energizers from a previous supplier

How fast is your delivery?

Usually boxed deliveries take 2-3 days from order to your goods arriving from our base in Ireland and palleted orders can take between 3-4 days although we do keep a stock in the UK for our sales reps to replenish shelves. If you need something in a hurry, please call and we can usually have a parcel dispatched for 24hr delivery. Please note that this may incur a small carriage cost.

How much is delivery?

Delivery on all orders below £300 is £5. Orders over £300 are carriage free although a small charge will be incurred on anything for 24hr delivery.

Do you ever run out of certain lines?

Very rarely. We have a huge warehouse in Shannon that normally holds 6 weeks worth of stock at a time. With something so seasonal and weather driven (ie unpredictable) as electric fencing, there are times when everybody want the same things at the same time but it's very rare that we cannot deliver. When the order is placed on our system, the stock is updated instantly and if there is going to be a delay then you will be notified ASAP.

Am I tied to supplying only Forcefield products?

Not at all. Some suppliers specify that they are either the predominant or sole supplier in a store but we realise that this is not always ideal and certain brands may have components that are preferred over others for all manner of reasons.

Does your product range alter throughout the year?

Every now and again there are additions and modifications made and these are quickly added to the website and retailers informed. If there is something you'd like to see or have a comment on our range and how any changes would benefit your customers, we'd like to know. We put feedback cards in with our energisers as they provide very important customer opinions on our products.

A 3 year guarantee - what's the catch?

There's no catch. All of our energisers are built to very exacting standards using high quality components and a very high standard of circuitry design by our own team of electronic engineers. To give a 3 year guarantee shows the confidence we have in our products and unlike some, we don't sell replacement circuit boards as an extra because there's no call for it. On items where the circuitry was not developed by Forcefield, the manufacturers own guarentee period is used.

We don't produce energisers for any other company.